Wednesday, 20 July 2016

Gmail features and troubleshooting the Gmail upload/download issue

Gmail users are provided 15GB of free storage across Gmail, Google Drive and Google Photos. So now the Gmail user need not delete emails to save space. Gmail inbox is also introduced with new customised tabs which give control to the users with what type of email to be reviewed. Without opening the emails, user can track packages, review products and RSVP for events. The number of themes has increased from 35 to infinity. Attachments can be saved directly to the Drive to organise and share them safely. Gmail compose is easy to use and is packed with notable features which helps to create emails keeping an eye on the inbox.
Gmail block messages that spread viruses like those containing malicious links and at time the “This message was blocked because its content presents a potential security issue” error message is displayed. To prevent from potential viruses, Gmail doesn’t allow the attachment of certain type of files like:
  • Files types like .ADE, .ADP, .CMD, .EXE, .HTA, .SCR, etc including their compressed from like .gz or .bz2 or found within archives like .zip or .tgz files.
  • Files and documents with malicious macros.
  • Archives whose content include a password or the list of content is password protected.

Dial the Gmail customer care number if the user is facing problem in downloading or accessing any particular file type.

How to fix the Gmail attachment upload issue

Whenever the Gmail attachment upload error is displayed then try the following troubleshooting steps:
  • Update the latest version of the browser and it is also recommended to use a supported browser like Internet Explorer, Google Chrome, Firefox or Apple Safari.
  • Try accessing the Gmail account from any alternate browser.
  • Disable the proxy which might fix the issue and enable the access to the Gmail.
  • After trying the troubleshooting if the problem still persists, then reach out to the support team over Gmail support number.
How the fix the Gmail download issue?
  • Try out the troubleshooting to fix the problem:
  • Use a supportive browser like Internet Explorer, Firefox, Safari or Google Chrome to access the Gmail account.
  • Temporarily disable the programs like antivirus or firewalls.
  • Disable the extensions or the installed add-ons to solve the problem.
  • Clear the cache and cookies from the browser.
If none of the steps solve the issue then reach out to the support team on the Gmail helpline phone number. Support team will diagnose the issue remotely and fix the problem.

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